IT Support Specialist

JacksonLutton.

Helping people and teams work better through technology. Experienced in Google Workspace and Microsoft environments โ€” keeping systems running smoothly so others can focus on what matters.

Current Focus
Help Desk & IT Support
Google Workspace ยท Microsoft 365
User Support ยท Systems Administration
Based In
Dallas, TX
Open to opportunities

Technical Skills & Expertise

Providing reliable, people-first IT support across modern cloud environments. Comfortable diagnosing issues and communicating solutions clearly โ€” whether remote or in person.

๐Ÿ”ต
Microsoft 365
Outlook, Teams, SharePoint, OneDrive, Azure AD, and Intune device management.
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Google Workspace
Gmail, Drive, Meet, Admin Console, Chromebook management and provisioning.
๐Ÿ–ฅ๏ธ
Help Desk Support
Ticket management, user onboarding, troubleshooting hardware and software issues.
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IT Security
Password policies, MFA setup, phishing awareness and access management.

A Little About Me

I'm a tech professional with a passion for solving problems and helping people โ€” whether that's getting someone's email working again or setting up a whole new office environment. When I'm not at a keyboard, you'll find me outdoors, on the water, or on the course.


I believe good IT support is as much about communication as it is about technical knowledge. My goal is always to leave people feeling confident and taken care of.

๐ŸŽฃ
Fishing
Any chance I get โ€” lakes, rivers, wherever the fish are biting
โ›ณ
Golf
Always working on the short game
๐ŸŒฒ
The Outdoors
Hiking, camping, and time in nature โ€” a hard reset from screen life

Let's Connect

Get In Touch